18 April, 2023 Hotel Attacks
The Grand Inn
There are five takeaways. First, Goa’s tourism revenues will decline unless the state and its hotels improve security. Goa has long had a reputation amongst foreigners as a relaxed, carefree tourist area. Hotel violence will chase away this clientele and ruin Goa’s renowned hospitality sector.
As an aside, this exact scenario is playing out in Washington DC’s Ivy City, a worn, crime-ridden area that has attempted revitalization. Near-weekly violent crimes, however, including the recent murder of a young woman in a hotel there, have caused major reputational and business setbacks. Muir Analytics covered this story here.
Second, harsher government penalties for hotels that violate security norms are an unfortunate but necessary strategy to apply to hotels that deprioritize the safety and security of their guests and staff. Too often, not only in India but also in the US and other countries, some hotels see security as a cost center and therefore downplay or ignore it.
Third, and in keeping with point two’s security norms, hotels that fail to screen and register their staffers properly create opportunities for criminals to infiltrate the hotel sector and prey directly upon guests and fellow staffers. It is the equivalent of bringing foxes into the hen house.
Fourth, tourists must realize that hotels are the world’s most violent commercial sector and take reasonable, common-sense precautions to maintain personal safety. Too often, travelers assume their hotel’s top priority is safety and security. This is not always the case, even at the more monied resorts. Muir Analytics demonstrates an example of this (resort rape/sexual assault epidemic in the Caribbean) here.
Fifth, victims of hotel violence should consider negligence lawsuits against hotels that fail in their innkeepers’ duties to protect their guests from violence. In many cases, a negligence lawsuit can be a reasonable option if a hotel has experienced violence on property before, or if it neglects common sense security measures. It can serve as a lesson for hotels to genuinely attend to guest safety instead of paying lip service to it.
Muir Analytics runs the world’s largest, most sophisticated hotel violence database – the SecureHotel Threat Portal – with over 2,400 hotel attacks (and growing.) We can provide the hospitality sector with intelligence that facilitates full-spectrum risk reduction, which helps hotels protect guests, staff, buildings, brands, and revenues. Contact us for a consultation: 1-833-DATA-444.
“Attacks on foreign women trigger notices to 2 resorts,” The Times of India, 8 April 2023.
“Attacks on foreign tourists: Goa police ask Tourism dept to cancel licences of 2 resorts for violating norms,” Indian Express, 6 April 2023.
“A.t.t.a.c.k on Dutch woman re-ignites debate on Goa being unsafe for foreign tourists,” Herald Goa, posted on YouTube, 3 April 2022.
“Goa: Resort bartender arrested for attacking Dutch tourist, her rescuer,” Hindustan Times, 31 March 2023.
“Two staffers held for allegedly assaulting female Russian tourist in Goa hotel,” Hindustan Times, 25 March 2023.
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