20 November 2015, Bamako, Mali – Statement from Radisson on the ongoing attack

On 20 November, the Radisson Blu Hotel in Bamako, Mali, released the following statement regarding the terror attack that began there this morning and still continues:

“HOSTAGE-TAKING AT RADISSON BLU HOTEL, BAMAKO / MALI

MEDIA STATEMENT AND FAMILY SUPPORT TELEPHONE NUMBERS – 20 NOV 2015; 13:00 CET
WE ARE CLOSELY FOLLOWING THE HOSTAGE-TAKING INCIDENT THAT IS TAKING PLACE AT THE RADISSON BLU HOTEL, BAMAKO / MALI TODAY, 20TH NOVEMBER 2015. ACCORDING TO OUR LATEST INFORMATION 124 GUESTS AND 13 EMPLOYEES ARE STILL IN THE BUILDING. OUR HIGHEST CONCERN IS THE SAFETY OF ALL OUR GUESTS AND EMPLOYEES IN THE HOTEL. WE ARE IN CONSTANT CONTACT WITH THE AUTHORITIES THERE AND WILL SHARE FURTHER INFORMATION WITH YOU WHEN WE HAVE IT. WE HAVE ESTABLISHED DEDICATED PHONE LINES TO SUPPORT THE FAMILIES OF GUESTS AND EMPLOYEES, AS WELL AS A MEDIA ENQUIRY LINE. PLEASE REFER TO THE NUMBERS BELOW.

FAMILY INFORMATION LINE: 0 800 940 164 (TOLL FREE IN FRANCE) + 33 1 70 83 74 37 (INTERNATIONAL)
MEDIA INFORMATION: +33 1 56 03 12 74″

A personal statement from the CEO of the Rezidor Hotel Group, Wolfgang M. Newman, regarding the attack is as follows (source here):

“I want to express my deep personal concern for all of the guests and employees affected by the terrible events which are happening today at the Radisson Blu Bamako Hotel in Mali.

I speak on behalf of the entire Carlson Rezidor Hotel Group in extending our deep sympathy to the families, colleagues and friends of all those touched by today’s events.

At this point, we are monitoring developments locally and are in close contact with the authorities, as well as offering them all possible support.

The safety and security of our guests and employees is our top priority.

We have set up a direct telephone support line for families of guests and employees to give them maximum support.

We will continue to share updates on any new developments as soon as we have official confirmation.

Wolfgang M. Neumann
President & CEO
The Rezidor Hotel Group

Important Telephone Numbers:

Family information line: 0 800 940 164 (toll free in France) + 33170837437 (international)

Media information: +33 1 56 03 12 74”

– See more at: http://www.rezidor.com/phoenix.zhtml?c=205430&p=mediaRelease&ID=2114415#sthash.CK4nXylq.dpuf

About Rezidor direct from the company website: the company owns 430 hotels (95,000 rooms) in 69 countries around the world. Its brands include Quorvus Collection, Radisson Blu, Radisson Red and Park Inn by Radisson in Europe, the Middle East and Africa.