Welcome to the SecureHotel.US website. Here, you will find news and commentary on hotel attacks, hotel security, and related legal and insurance issues. We are the foremost experts in the field of tracking and analyzing hotel violence around the world.

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Hotel Attacks

Video evidence suggests would-be Taj Samudra hotel bomber might have had two IEDs and prepped for a “double tap” bombing

An analysis of six minutes and 28 seconds of CCTV video (posted by several outlets such as the Daily Mail) from the Taj Samudra hotel suggests Sri Lanka Easter bomber, Abdul Lathief Jameel Mohamed, may have had two bombs with him at the hotel. His suicide backpack bomb failed to detonate, however, so he changed targets either on his own or by instruction from his cell’s control. The possible scheme of attack for the Taj Samudra may have been as follows: The attacker brought into the hotel a bomb contained in roller luggage on 20 April, which was to be placed in the hotel lobby on Easter, 21 April; The attacker then brought in his backpack bomb hidden in yet another piece of roller luggage the morning of the attack, Easter, 21 April; The bomber likely planned to detonate his suicide backpack bomb at the hotel’s breakfast … Continue reading

Draft data points on Sri Lanka’s Easter hotel and church bombings, 21 April 2019

Reporting from the BBC, Reuters, and scores of other outlets said at least 11 terrorist bombs exploded in Sri Lanka on 21 April, hitting multiple targets. Seven of these were direct attacks against specific targets – three churches, and four hotels – and three appeared to be from law enforcement operations aimed at apprehending suspects or blowing in place bombs that authorities had discovered. The situation in Sri Lanka is highly fluid with new, highly significant data points developing every 12-24 hours. This is likely to continue for at least one more week, and possibly longer. No analyses presented here, then, should be considered definitive, but the information is, nevertheless, quality enough to be acted on for near term risk reduction. Muir Analytics will update its reporting at the appropriate juncture. Main details of the bombings Reuters said the direct attacks were carried … Continue reading

Insurance

28 April 2019, Insurers respond to hotel bombings in Sri Lanka, with Matt Wills, Senior Insurance Advisor

Insurers are making initial moves to analyze damage done and calculate payouts at three of the four hotels that were bombed on 21 April, Easter Sunday in Colombo. (Three churches were also bombed.) The fourth hotel is a guest house, and so far, there has been no mention of its insurance claims status. Regarding the Shangri-La Hotel Colombo, The Sunday Times reported that Sri Lanka-based Ceylinco General Insurance, along with Chubb – the insurers who cover Shangri-La hotels in Sri Lanka and the Maldives – went to the hotel within a few hours of the initial attacks to begin the claims process. Then, on 22 April, adjusters visited the hotel for a more comprehensive site inspection. Later, on 25 April, Ceylinco paid a US $1 million advance to the Shangri La so it could begin cleanup, temporary repairs, and tend to related crisis … Continue reading

Adjua Fisher for Risk and Insurance magazine discusses active shooter insurance – relevant for hotels

Adjua Fisher, on 1 March 2019, wrote the informative article, “Is Active Shooter Insurance Becoming a Risk Management Necessity?” for Risk and Insurance. In the article, Fisher asserts that, out of 500 workplace homicides in 2016 in the US, close to 80 % resulted from shootings. Fisher goes on to say that, “Active shooter insurance, also known as ‘active assailant insurance,’ is a type of gap coverage used to supplement general liability insurance, covering unexpected expenses stemming from a shooting, like funeral costs, death benefits and more.” Such insurance is becoming more common because of the above cited statistics. Muir Analytics collects hotel violence data from all over the world, and it has multitudes of hotel shootings in its database ranging from Southeast Asia, the Middle East, Europe, and Latin America. The US, however, has more hotel shootings than any other country, all of which are … Continue reading

Security

28 November 2018, Personal security suggestions to lessen sexual assault risks at hotels/resorts in light of multiple rapes reported at Caribbean resorts

The recent accusations of sexual assaults at Caribbean resorts, particularly in Jamaica, are based on professional research and analyses by the US State Department’s Overseas Security Advisory Council (OSAC), and multiple, recent press reports such as this disturbing story run by the Chicago Tribune. While no threat mitigation methods or procedures are 100% effective, there are precautions travelers can take to reduce the risks of being caught in specific attack scenarios. Being familiar with these scenarios and how they happen is key to avoidance. This requires a “know before you go” attitude and doing “security homework” prior to visiting a particular destination, especially at those hotels/resorts that just pay mouth service to guest safety and security. Muir Analytics listed multiple such assault scenarios in a threat analysis, here. A few threat mitigation suggestions, based on these attack scenarios, are as follows:* First, if sexual assaults … Continue reading

21 June 2017, List of security/fire failures, Resorts World Manila attack (updated from 20 June)

Below is a list of security/fire failures regarding the 2 June 2017 active shooter assault on the Resorts World Manila (RWM) complex – specifically, the Maxims Hotel and the casino attached to it. These issues were identified by Philippine lawmakers,* RWM staff, the Manila Bureau of Fire Protection (BFP), and Muir Analytics. They are arranged by major category. This is by no means the final analysis, and hoteliers, security specialists, liabilities lawyers, and insurers are urged to continue to refine this list as more pertinent information becomes available. *Official hearings, Wednesday, 7 June 2017, held at NAIA-3, the Committee on Public Order and Safety, and the Committee on Games and Amusement. It should be noted that, despite the many failures listed here, RWM security did successfully evacuate over 12,000 guests through 13 exits during the turmoil. This demonstrates the guard force did have … Continue reading

Legal

14 February 2019, Embassy Suites Hotel, Des Moines, Iowa, settles rape case, security negligence obvious

The Chicago Tribune reported on 14 February 2019 that hotel companies Atrium TRS III (Atrium Hospitality) and Hammons Inc settled out of court a rape case from April 2014 that occurred in their Embassy Suites Hotel in Des Moines, Iowa. According to Business Wire, the hotel was originally a John Q. Hammons Hotels & Resorts property. It was later taken over by Atrium Hospitality, but legal problems have plagued property ownership and management issues, says the Springfield Business Journal. Atrium Hospitality’s website says it is a full spectrum hotel company that engages in everything from hotel design, ownership, management, hospitality accounting, and other hotel consulting services. It has 82 properties in 29 states and works with hotel chains such as Hilton, Marriott, and InterContinental. The plaintiff’s attorneys brought effective pressure to bear on Hammons and Atrium by demonstrating a degree of security related negligence that … Continue reading

24 November 2017, Lawsuits over the October 2017 Las Vegas MGM hotel/concert venue attack pile up

On 20 November, Newsweek reports that a massive lawsuit was filed on behalf of 450 victims against the MGM Mandalay Bay Resort (and others, see below,) for negligence regarding the 1 October mass shooting (effectively, a machinegun attack) by Stephen Paddock on the Route 91 Harvest country music festival. Paddock killed 58 and wounded 500. The case was filed in the Los Angeles County Superior Court. Muir Analytics covered the initial attack at its SecureHotel.US website here. Newsweek reports that, immediately following the attack, MGM’s revenue fell 72 %, decreasing from $535.6 million to $149.1 million over the same quarter from 2016 (a loss of $386.5 million.) Hundreds of employees at the Mandalay Bay have been laid off, and multitudes of others have had their hours cut back. This 450-person lawsuit is one of many filed in the wake of the shooting. Newsweek reports … Continue reading

Features

26 November 2018, 10-year anniversary of Mumbai attacks that hit three hotels: the Taj Mahal, The Oberoi, and the Trident

This year, 26 November 2018, marked the 10-year anniversary of the 2008 Mumbai attacks by the terror group, Lashkar-e-Taiba. Scores of articles recently ran on the attacks, the counter attack, and the rebuilding of the impacted hotels. Here is a list of suggested reading to remember what happened and apply methods to mitigate such violence: “10 years of 26/11 terror Attacks: From Sachin Tendulkar to Consulate General of Israel, people pay tribute to the victims and martyrs,” Mumbai Mirror, 26 November 2018: Provides a quick recap of the attack and tributes to the victims from all over the world. “Mumbai attacks – 10 years on: Remembering the brutal terror strike that rocked the nation,” Moneycontrol News, 26 November 2018: Provides a quick recap of the attack and photographs from that day that emphasize the carnage and human tragedy. “Mumbai attacks: Police officer VN Patil recalls … Continue reading

22 June 2017, Resorts World Manila offers victims support in wake of 2 June active shooter attack – other brands usually abandon victims of violence

In the wake of the 2 June 2017 active shooter attack on the Resorts World Manila (RWM) facility – specifically, the Maxims Hotel and attached casino that killed 37 plus the gunman – RWM officials have made several pledges to compensate the families of the deceased and the wounded. On 2 June, RWM Chief Operating Officer Stephen Reilly said the company would offer the victims’ families “full support and assistance.” On 7 June, RWM president Kingson Sian made additional statements regarding educational support for the victims’ families. The combined extent of this support so far is as follows: $21,000 USD per deceased victim’s family (at least half has reportedly been paid out already) Funeral and burial assistance per deceased victim’s family $11,000 USD per injured victim Medical expenses for injured victims Education of the children of the deceased paid for up to college … Continue reading